Amplitude users experienced "Something went wrong" error pages when trying to load the web application, with users having certain permission configurations unable to access the platform entirely. The incident lasted 2.2 hours and was resolved through a rollback after the team identified the root cause. No data loss occurred during the outage.
This incident has been resolved.
The rollback has been applied and we are monitoring recovery.
We've identified the root cause and rollback has been triggered.
We are continuing to investigate this issue.
Since 2026-02-26 12:00 PT (20:00 UTC), some Amplitude users may experience a "Something went wrong" error page when loading the Amplitude application. Users with certain permission configurations may be unable to access the platform.
Our team is actively investigating the source of the issue and working to deploy a fix. We expect no data loss. No customer action is needed at this time.
We will provide the next update by 2026-02-26 1:30 PM PT (21:30 UTC).
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