Amplitude Outage History

Amplitude experienced a 4.2-hour delay in their realtime data ingestion pipeline, affecting data processing capabilities. While no data was lost during the incident, users experienced lagged realtime analytics. The issue was resolved after implementing a fix and monitoring the system for stability.

The Amplitude platform experienced a major outage lasting 14 minutes where users were unable to access the application or encountered errors when loading the interface. The issue was identified and a fix was implemented to restore normal service. No data loss occurred during the incident.

The Amplitude platform experienced a major outage lasting 31 minutes, during which users were unable to access the application or encountered significant errors when loading the interface. The incident affected the Web Reporting component and was resolved without any data loss. Services returned to normal operation and the team continued monitoring for stability.

Amplitude experienced elevated application latency for 3.7 hours, causing slower page loads, delayed query responses, and intermittent timeouts across portions of the platform. The team identified the root cause and implemented a fix, then monitored the system to ensure stability. The issue was fully resolved with performance returning to normal levels.

Amplitude experienced an 18-minute data processing lag in their EU region that delayed the processing of incoming data, though no data was lost during the incident. The issue affected the Data Processing component and was resolved after implementing a fix and monitoring the results.

Amplitude experienced slower than normal processing in their data ingestion pipelines for 4.5 hours. The issue affected the Data Processing component, causing delays in realtime data processing. The incident was resolved after implementing a fix and monitoring the results.

Amplitude experienced an ingestion lag in their batch pipeline affecting one partition of their data processing system for 33 minutes. The incident caused delays in data ingestion but no data was lost during the event. The issue was resolved after implementing a fix and monitoring the results.

Amplitude's data processing systems experienced delays for 6.3 hours due to an AWS infrastructure issue, causing delayed metrics, higher latencies for the experiment evaluation API, and slower cohort syncs to third-party destinations. Data ingestion continued normally with no data loss during the incident. The issue was resolved through collaboration between AWS and Amplitude teams.

The Amplitude web application in the US region was inaccessible for 38 minutes due to a misconfigured feature flag, while the EU region remained operational. Users experienced errors when trying to load Amplitude web pages, though data ingestion continued normally without any data loss. The issue was resolved by reverting the problematic configuration change.

Amplitude experienced high latency in Event Streaming starting at 12:20 PT on April 15th, causing delayed event data delivery to third-party streaming destinations for all customers over a 3-hour period. While ingestion and data processing systems continued working normally with no data loss, customers experienced delays in receiving event data at their downstream destinations. The incident was resolved after 2.1 hours, with streaming largely recovering and fewer than 1% of events still experiencing delays before full resolution.