Outage in Anaplan

Platform Alerts

Resolved Minor
June 03, 2022 - Started over 3 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We are receiving reports of our customers experiencing issues accessing the Anaplan platform. Our engineers are aware and actively investigating. We will provide regular updates on this page until the issues are resolved. We apologize for the inconvenience this may be causing and appreciate your patience.
Components affected
Anaplan US Platform
Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 06/03/2022 09:16AM

Our engineers have restored service to the Anaplan platform. You should now be able to resume normal activities. We will continue to monitor the situation to ensure no additional issues arise and contact our customers to validate and confirm the platform is functional and operational. If you have any questions, concerns, or continue to receive errors, please don't hesitate to contact us at support@anaplan.com. Once again, we are extremely appreciative of your patience and understanding.

IDENTIFIED over 3 years ago - at 06/03/2022 09:00AM

We are diligently working to restore service related to recent customer reported issues. Additional updates will be posted to this page until service is restored or there is an estimated time to resolution.

IDENTIFIED over 3 years ago - at 06/03/2022 08:28AM

We have identified the issue preventing customers accessing the Anaplan Platform. Our engineers are actively working to restore service and determine the root cause. Updates will be posted to this page as they become available.

INVESTIGATING over 3 years ago - at 06/03/2022 07:56AM

Thank you for your patience as we continue to investigate reports of Anaplan accessibility issues. If you continue to experience issues please don’t hesitate to contact us at support@anaplan.com.

INVESTIGATING over 3 years ago - at 06/03/2022 07:25AM

We are continuing to investigate the reported issues regarding Anaplan accessibility. We will provide regular updates on this page as we diligently work to resolve this issue(s). Please contact Anaplan Customer Care at support@anaplan.com if you continue to experience issues. Thank you for bearing with us.

INVESTIGATING over 3 years ago - at 06/03/2022 07:23AM

We are receiving reports of our customers experiencing issues accessing the Anaplan platform. Our engineers are aware and actively investigating. We will provide regular updates on this page until the issues are resolved. We apologize for the inconvenience this may be causing and appreciate your patience.

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