Outage in Anaplan

Platform Alerts

Resolved Minor
January 27, 2023 - Started almost 3 years ago - Lasted 34 minutes
Official incident page

Incident Report

We are currently experiencing issues resulting in degraded performance. Our engineering team is working to identify the root cause and implement a solution. We will continue to provide updates to you as we work to resolve this issue as quickly as possible.
Components affected
Anaplan EU Platform Anaplan US Platform

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 01/27/2023 10:01AM

We have confirmed with customers that the Anaplan platform is now accessible. We apologize for any inconvenience that this issue may have caused. We appreciate your patience while we document a comprehensive root cause analysis. If you have any further questions, concerns, or continue to receive an error, please don't hesitate to contact us at support@anaplan.com.

MONITORING almost 3 years ago - at 01/27/2023 09:56AM

We have performed some service remediation, and services have now returned to normal.

INVESTIGATING almost 3 years ago - at 01/27/2023 09:48AM

Thank you for your patience as we continue to investigate this issue.
We will continue to provide updates to you as we work to resolve this issue as quickly as possible.
If you have any questions or concerns, please do not hesitate to contact us at Anaplan Support.

INVESTIGATING almost 3 years ago - at 01/27/2023 09:30AM

We are currently experiencing issues resulting in degraded performance.
Our engineering team is working to identify the root cause and implement a solution.
We will continue to provide updates to you as we work to resolve this issue as quickly as possible.

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