Outage in Anaplan

We have identified an issue and have taken action to correct, awaiting results now.

Resolved Minor

July 19, 2025 - Started 9 months ago - Lasted 27 minutes
Official incident page

Incident Report

We are currently investigating an issue resulting in some customers not being able to load models. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 07/20/2025 02:50AM

We have confirmed that the issue is now resolved.

We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.

We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Customer Care.

IDENTIFIED 9 months ago - at 07/20/2025 02:40AM

We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible.

ESTIMATED TIME TO RESOLUTION: We estimate service will be restored in approximately 20 minutes.

*Please note the estimated time to resolution is an approximation based on information we have at this stage and is subject to change.

INVESTIGATING 9 months ago - at 07/20/2025 02:26AM

We are currently investigating an issue resulting in some customers not being able to load models.

We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.

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