Outage in Anaplan

Platform Alerts

Resolved Major
February 24, 2023 - Started almost 2 years ago - Lasted 34 minutes
Official incident page

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Outage Details

We are currently investigating an issue impacting customers’ ability to access the Anaplan Platform.

We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Components affected
Anaplan US Platform
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/24/2023 07:12PM

We have confirmed that the issue is now resolved.

We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.

We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Support.

MONITORING almost 2 years ago - at 02/24/2023 07:05PM

Service has now been restored; you should now be able to resume normal activities.

We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.

IDENTIFIED almost 2 years ago - at 02/24/2023 06:54PM

We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible. Currently, we do not yet have a time to resolution. We will provide further updates in 30 minutes or upon resolution.

INVESTIGATING almost 2 years ago - at 02/24/2023 06:40PM

We are currently investigating an issue impacting customers’ ability to access the Anaplan Platform.

We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.

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