Outage in Anaplan

Platform Alerts

Resolved Minor
September 10, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue impacting customers’ ability to run Cloudworks integrations. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/10/2025 08:15AM

We have confirmed that the issue is now resolved.

We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.

We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Support.

MONITORING about 2 months ago - at 09/10/2025 07:52AM

Service has now been restored; you should now be able to resume normal activities.

We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.

IDENTIFIED about 2 months ago - at 09/10/2025 07:23AM

We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible.

ESTIMATED TIME TO RESOLUTION: We estimate service will be restored in approximately next 30 minutes.

*Please note the estimated time to resolution is an approximation based on information we have at this stage and is subject to change.

IDENTIFIED about 2 months ago - at 09/10/2025 07:07AM

We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible.

ESTIMATED TIME TO RESOLUTION: We estimate service will be restored in approximately next 30 minutes.

*Please note the estimated time to resolution is an approximation based on information we have at this stage and is subject to change.

IDENTIFIED about 2 months ago - at 09/10/2025 06:38AM

We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible.

ESTIMATED TIME TO RESOLUTION: We estimate service will be restored in approximately 30 minutes.

*Please note the estimated time to resolution is an approximation based on information we have at this stage and is subject to change.

INVESTIGATING about 2 months ago - at 09/10/2025 06:17AM

We are currently investigating an issue impacting customers’ ability to run Cloudworks integrations.

We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.

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