Outage in Anaplan

Platform Alerts

Resolved Major
September 12, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue resulting in customers experiencing degraded performance when using some functionalities within the User Experience (the UX) pages. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/12/2025 09:32AM

We have confirmed that the issue is now resolved.

We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.

We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Support.

MONITORING about 2 months ago - at 09/12/2025 09:24AM

Service has now been restored; you should now be able to resume normal activities.

We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.

INVESTIGATING about 2 months ago - at 09/12/2025 08:50AM

Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.

INVESTIGATING about 2 months ago - at 09/12/2025 08:22AM

We are currently investigating an issue resulting in customers experiencing intermittent slow performance on the Anaplan Platform.

We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.

INVESTIGATING about 2 months ago - at 09/12/2025 08:14AM

We are currently investigating an issue resulting in customers experiencing degraded performance when using some functionalities within the User Experience (the UX) pages.

We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.

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