Platform Alerts

We have confirmed that the issue is now resolved.

We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.

We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Support.

Service has now been restored; you should now be able to resume normal activities.

We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.

We are currently investigating an issue resulting in customers experiencing intermittent access issues to the Anaplan Platform.

Work Around: We have identified that an error is intermittently preventing the login page from loading correctly. If customers encounter this issue, please wait several minutes and either an error message or blank white screen will display on the right hand side. On occasion the context does display correctly. Once this error appears, customers should be able to log into the site and access it as normal.

We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.

We are currently investigating an issue resulting in customers experiencing intermittent slow performance on the Anaplan Platform.

We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.