Outage in Anaplan
Platform Alerts
Resolved MinorIncident Report
We are currently investigating an issue resulting in some customers not being able to load models.
We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 02/03/2026 05:45PM
We have confirmed that the issue is now resolved.
We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.
We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Support.
MONITORING
13 days ago - at 02/03/2026 05:23PM
Service has now been restored; you should now be able to resume normal activities.
We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
IDENTIFIED
13 days ago - at 02/03/2026 04:24PM
We continue to work on fully restoring service as quickly as possible. Currently, we do not yet have a time to resolution. We will provide further updates in 60 minutes or upon resolution.
IDENTIFIED
13 days ago - at 02/03/2026 03:13PM
We have identified the likely cause of the issue, and are focused right now on restoring full service as quickly as possible. The platform remains available across all regions.
We continue to closely monitor platform health and will provide further updates in 60 minutes or upon resolution.
IDENTIFIED
13 days ago - at 02/03/2026 02:08PM
We have identified the likely cause of the issue, and are focused right now on restoring full service as quickly as possible. The platform remains available across all regions.
We continue to closely monitor platform health and will provide further updates in 60 minutes or upon resolution.
IDENTIFIED
13 days ago - at 02/03/2026 01:42PM
We have identified the likely cause of the issue, and are focused right now on restoring full service as quickly as possible. The platform remains available across all regions.
We continue to closely monitor platform health and will provide further updates in 30 minutes or upon resolution.
IDENTIFIED
13 days ago - at 02/03/2026 01:16PM
We have identified the likely cause of the issue. The platform is currently stable and customers are able to open models. We continue to work on the root cause and will provide a further update as work progresses.
Currently, we do not yet have a time to full resolution. We will provide further updates in 30 minutes or upon resolution.
INVESTIGATING
13 days ago - at 02/03/2026 12:51PM
We are currently investigating an issue resulting in some customers not being able to load models.
We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
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