Platform Alerts

We have confirmed that the issue is now resolved.

We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.

We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Support.

We are currently investigating an active incident that may affect Basic Authentication access.

Recommended workaround while we resolve the issue:

- Close your current session— Close the active browser tab or open a new Incognito/Private window.
- Re-authenticate— Navigate to the portal and log in again with your credentials to establish a fresh session.

We are actively monitoring the platform and will continue to do so until the issue is fully resolved. If you are still experiencing difficulties or have any questions, please reach out to Anaplan Support

We will provide a final update to you when we consider this situation fully resolved

We are currently investigating an issue impacting customers’ ability to access the Anaplan Platform.

We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.