Outage in Anaplan
Platform Alerts
Resolved MinorIncident Report
Summary AI Generated
Anaplan experienced a 17-minute incident affecting Basic Authentication access, preventing some users from logging into the platform. Users encountering login errors were advised to close their browser sessions and re-authenticate in a new incognito window. The issue was resolved after active monitoring and investigation by the Anaplan team.
We are currently investigating an active incident that may affect Basic Authentication access.
If you encounter errors when attempting to log in please do the following:
- Close your current session— Close the active browser tab or open a new Incognito/Private window.
- Re-authenticate— Navigate to the portal and log in again with your credentials to establish a fresh session.
We are actively monitoring the platform and will continue to do so until the issue is fully resolved. If you are still experiencing difficulties or have any questions, please reach out to Anaplan Support
We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 06/09/2026 11:28AM
We have confirmed that the issue is now resolved.
We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.
We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Support.
INVESTIGATING
5 days ago - at 06/09/2026 11:14AM
We are currently investigating an active incident that may affect Basic Authentication access.
If you encounter errors when attempting to log in please do the following:
- Close your current session— Close the active browser tab or open a new Incognito/Private window.
- Re-authenticate— Navigate to the portal and log in again with your credentials to establish a fresh session.
We are actively monitoring the platform and will continue to do so until the issue is fully resolved. If you are still experiencing difficulties or have any questions, please reach out to Anaplan Support
We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
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