Outage in Ancestry

Customers may be experiencing issues at this time. Investigation underway.

Resolved Major
September 18, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

The cause for site impact is being investigated at this time.
Components affected
Ancestry Family Tree Features Ancestry Search Functionality Ancestry Hint-related Functionality
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/18/2023 07:49PM

This incident has been resolved.

INVESTIGATING about 2 years ago - at 09/18/2023 06:27PM

The cause for site impact is being investigated at this time.

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