Outage in Ancestry

Customers may be experiencing issues at this time. Investigation underway.

Resolved Major
October 20, 2025 - Started 27 days ago - Lasted about 21 hours
Official incident page

Incident Report

The cause for site impact is being investigated at this time. Additional information and status will be provided as available.
Components affected
Ancestry Shopping Cart Ancestry Home Page
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 10/20/2025 09:24PM

This incident has been resolved.

INVESTIGATING 27 days ago - at 10/20/2025 02:14PM

The cause for site impact is being investigated at this time. Additional information and status will be provided as available.

INVESTIGATING 27 days ago - at 10/20/2025 02:09PM

The cause for site impact is being investigated at this time. Additional information and status will be provided as available.

INVESTIGATING 27 days ago - at 10/20/2025 12:51PM

The cause for site impact is being investigated at this time. Additional information and status will be provided as available.

Latest Ancestry outages

Customers may be experiencing issues at this time. Investigation underway. - about 1 month ago
Customers may be experiencing issues at this time. Investigation underway. - 4 months ago
Customers may be experiencing issues at this time. Investigation underway. - 4 months ago
Customers may be experiencing issues at this time. Investigation underway. - 5 months ago
Customers may be experiencing issues at this time. Investigation underway. - 5 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook