Outage in apaleo

Incident on 2023-10-06 06:20 UTC

Resolved Minor
October 06, 2023 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

Our payment processing infrastructure is running behind which is causing inaccuracies in the folio payments. No data or payments have been lost and the system should be caught up shortly.
Components affected
apaleo Payment
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 10/06/2023 09:53AM

This incident has been resolved.

MONITORING over 1 year ago - at 10/06/2023 06:41AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 10/06/2023 06:20AM

Our payment processing infrastructure is running behind which is causing inaccuracies in the folio payments. No data or payments have been lost and the system should be caught up shortly.

Latest apaleo outages

Elevated Error Rates in Reservation Retrieval - 22 days ago
Increased Error Rates - about 1 month ago
Performance degradation of API and UI - 7 months ago
Webhook delivery time degradation - 8 months ago
Degraded API performance - 8 months ago

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