Outage in ApexEDI
Apex EDI - Partial Services Outage - Missing Claim Status Tab Content
Resolved MajorIncident Report
Hello!
Apex EDI Services are currently experiencing a partial outage with our claim website, ERAs, and API connections. We are actively looking into the issue and will update once we have more information.
Thank you for your patience as we work to resolve this issue.
Regards,
Apex EDI Team
Components affected
ApexEDI OneTouch Website ApexEDI OneTouch Client Application ApexEDI Partner IntegrationNeed to monitor ApexEDI outages?
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 03/03/2025 03:20PM
Hello,
Apex EDI Services has been restored to full functionality. We apologize for the inconvenience this may have caused. Have a great day!
Regards,
Apex EDI Team
INVESTIGATING
8 months ago - at 03/03/2025 02:11PM
Hello!
Apex EDI Services are currently experiencing a partial outage with our claim website, ERAs, and API connections. We are actively looking into the issue and will update once we have more information.
Thank you for your patience as we work to resolve this issue.
Regards,
Apex EDI Team
Latest ApexEDI outages
Phone System Outage - 16 days ago
Claim Failures - 10/1/2024 - about 1 year ago
Customer Communications – Apex | Dental Attachments - about 1 year ago
Change Healthcare Network Interruption - over 1 year ago
Performance Degradation - over 2 years ago
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