Outage in ApexEDI

Apex EDI - Partial Services Outage - Missing Claim Status Tab Content

Resolved Major

March 03, 2025 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

Hello! Apex EDI Services are currently experiencing a partial outage with our claim website, ERAs, and API connections. We are actively looking into the issue and will update once we have more information. Thank you for your patience as we work to resolve this issue. Regards, Apex EDI Team

Components affected

ApexEDI OneTouch Website ApexEDI OneTouch Client Application ApexEDI Partner Integration

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/03/2025 03:20PM

Hello,

Apex EDI Services has been restored to full functionality. We apologize for the inconvenience this may have caused. Have a great day!

Regards,

Apex EDI Team

INVESTIGATING about 1 year ago - at 03/03/2025 02:11PM

Hello!

Apex EDI Services are currently experiencing a partial outage with our claim website, ERAs, and API connections. We are actively looking into the issue and will update once we have more information.

Thank you for your patience as we work to resolve this issue.

Regards,

Apex EDI Team

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