Is ApexEDI Down? Check current status

Check if ApexEDI is down, official outages, user-reported issues, and outages map.

Current ApexEDI status

ApexEDI is working normally

Updated from ApexEDI official status page a few minutes ago

ApexEDI not working for you?

ApexEDI service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
ApexEDI Outage Map

View ApexEDI Reports Map

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ApexEDI recent outages and downtime history

IsDown has tracked 6 incidents since started monitoring ApexEDI status in February 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official ApexEDI outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 15, 2025
03:07 PM EDT
Minor
Phone System Outage
The third-party application that Ensora Health uses for our phone system is currently experiencin...
about 17 hours
Mar 03, 2025
09:11 AM EST
Major
Apex EDI - Partial Services Outage - Missing Claim Status Tab Content
Hello! Apex EDI Services are currently experiencing a partial outage with our claim website, E...
about 2 hours
Oct 01, 2024
01:30 PM EDT
Minor
Claim Failures - 10/1/2024
We are experiencing issues where some claims submitted today are failing due to diagnosis validat...
about 21 hours
Sep 04, 2024
08:11 PM EDT
Minor
Customer Communications – Apex | Dental Attachments
Hello! We’re happy to share we’ve greatly expanded our payer list for electronic dental claims p...
1 minute
Feb 22, 2024
12:11 PM EST
Major
Change Healthcare Network Interruption
We have been informed that Change Healthcare is experiencing a network interruption related to a ...
9 months
Jun 23, 2023
10:32 AM EDT
Minor
Performance Degradation
The team is aware of performance issues with the Apex platform, and we are working toward a resol...
34 minutes
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  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about ApexEDI status

See what users are saying about ApexEDI issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

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ApexEDI components or services current status

Component Status
OneTouch Client Application OK
OneTouch Website OK
Partner Integration OK

ApexEDI provides electronic claims processing services for healthcare professionals, featuring web-based access, a client application, and integration with partner systems.

Monitoring ApexEDI since February 2025

Tracking 3 ApexEDI services and regions

Need help? Try here:
Support at website.
Check their status page.

2 incidents in 2025

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How to monitor the status of ApexEDI and all your dependencies?

IsDown is a status page aggregator that monitors if ApexEDI and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when ApexEDI, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors ApexEDI?

IsDown monitors ApexEDI health in almost real-time

Every few minutes we go to the status page of ApexEDI (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of ApexEDI's 3 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in ApexEDI, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from ApexEDI and other services.

One status page to monitor all your external dependencies

What you get when monitoring ApexEDI with IsDown

Track ApexEDI incidents and downtimes by severity

IsDown checks ApexEDI official status page for major/minor outages or downtimes. A major outage is when ApexEDI experiences a critical issue that severely affects one or more services/regions. A minor incident is when ApexEDI experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a ApexEDI outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with ApexEDI

ApexEDI and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of ApexEDI outages and downtimes

IsDown collects all information from the outages published in ApexEDI status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming ApexEDI maintenance events

ApexEDI publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the ApexEDI outages that impact your business

IsDown monitors ApexEDI and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor ApexEDI but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor ApexEDI and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor ApexEDI and all your external dependencies in real-time

Get notified imediatelly when there's an issue with ApexEDI or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from ApexEDI and other services.

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Get notified imediatelly when there's an issue with ApexEDI or other services

Send outage information from ApexEDI and other services to your tools

IsDown integrates with 20+ tools. Connect the status of ApexEDI and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from ApexEDI and other services to your tools

Share ApexEDI status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is ApexEDI down?'

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Share ApexEDI status in your status page

ApexEDI Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect ApexEDI outages, IsDown monitors ApexEDI's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official ApexEDI status page monitoring with real-time incident details.
Monitor 4,522+ services including ApexEDI in a single dashboard.
Instant ApexEDI outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of ApexEDI official status and user-reported issues.
Maintenance feed for ApexEDI
Granular alerts filtering by ApexEDI components and regions.
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Frequently Asked Questions

Is ApexEDI down today?

ApexEDI isn't down. You can check ApexEDI status and incident details on the top of the page. IsDown continuously monitors ApexEDI official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current ApexEDI status?

ApexEDI is currently operational. You can check ApexEDI status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a ApexEDI outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is ApexEDI down today or just slow?

Currently there's no report of ApexEDI being slow. Check on the top of the page if there are any reported problems by other users.

How are ApexEDI outages detected?

IsDown monitors the ApexEDI official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is ApexEDI having an outage right now?

ApexEDI last outage was on October 15, 2025 with the title "Phone System Outage"

How to check if ApexEDI is down?

Why use IsDown to monitor ApexEDI instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ApexEDI and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring ApexEDI?

IsDown and DownDetector help users determine if ApexEDI is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ApexEDI's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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