Outage in api.video

Slow transcoding

Resolved Minor
March 01, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing an issue with our transcoding cluster. The issue is impacting video transcoding and upload, videos may take longer to transcode. Our engineering team has identified the root cause and working on resolving the issue as soon as possible We will provide an update shortly.
Components affected
api.video Video On Demand
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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/01/2023 03:58PM

Please be advised that all pending videos have been transcoded and the incident has been resolved.

MONITORING over 2 years ago - at 03/01/2023 02:14PM

Our transcoding service is back to a normal state and is now transcoding at the expected speed.

Please be advised, there might be some videos that are still in pending status as the transcoding queue is being cleared.

We apologize for the inconvenience.

IDENTIFIED over 2 years ago - at 03/01/2023 01:38PM

We are currently experiencing an issue with our transcoding cluster. The issue is impacting video transcoding and upload, videos may take longer to transcode.

Our engineering team has identified the root cause and working on resolving the issue as soon as possible
We will provide an update shortly.

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