Outage in api.video

Service availability limited

Resolved Major

March 23, 2026 - Started 5 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

api.video experienced a major service outage lasting 2.1 hours that affected web services, video player, video on demand, and live streaming functionality. The incident was caused by heavy traffic on database servers, which created access issues for content delivery servers and impacted the dashboard. The service was fully restored after implementing a fix and monitoring the results.

A significant portion of our service is currently unavailable. Our team is actively investigating the issue and working to identify the root cause. We will provide updates as soon as more information becomes available. Thank you for your patience while we work to restore full functionality.

Components affected

api.video Web services api.video Video Player api.video Video On Demand api.video Live Streaming

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Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 03/23/2026 12:21PM

This incident has been resolved.
Heavy traffic on our database servers caused access issues to our content delivery servers and affected the dashboard.
We sincerely apologize for the outage and any inconvenience this may have caused.

MONITORING 5 days ago - at 03/23/2026 12:10PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 5 days ago - at 03/23/2026 10:13AM

A significant portion of our service is currently unavailable. Our team is actively investigating the issue and working to identify the root cause.
We will provide updates as soon as more information becomes available. Thank you for your patience while we work to restore full functionality.

Latest api.video outages

Network unstable - 2 days ago

Service Availability Issue - 17 days ago

Slowdown in video processing - 4 months ago

Degraded Performance: Video Encoding Pipeline - 4 months ago

Major Incident - Dashboard, Live, VoD are impacted - 5 months ago

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