Outage in api.video

Service Availability Issue

Resolved Major

March 11, 2026 - Started 3 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

A network-related DNS resolution issue caused a major service outage affecting api.video's web services, video on demand, user space, and live streaming components for 52 minutes. The incident impacted a significant portion of users who experienced service unavailability across these core platform features. The team identified and resolved the underlying network/DNS problem, fully restoring all services.

A significant portion of our service is currently unavailable. Our team is actively investigating the issue and working to identify the root cause. We will provide updates as soon as more information becomes available. Thank you for your patience while we work to restore full functionality.

Components affected

api.video Web services api.video Video On Demand api.video User space api.video Live Streaming

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 03/11/2026 08:12PM

A network-related issue caused DNS resolution failures for some of our internal services, which affected service availability for a significant portion of users during 55 minutes.
Our team identified the root cause, resolved the network/DNS issue, and services are now fully restored.
We apologize for the disruption and appreciate your patience.

INVESTIGATING 3 days ago - at 03/11/2026 07:21PM

A significant portion of our service is currently unavailable. Our team is actively investigating the issue and working to identify the root cause.
We will provide updates as soon as more information becomes available. Thank you for your patience while we work to restore full functionality.

Latest api.video outages

Slowdown in video processing - 3 months ago

Degraded Performance: Video Encoding Pipeline - 3 months ago

Major Incident - Dashboard, Live, VoD are impacted - 4 months ago

LiveStream service unstable - 5 months ago

AI jobs delayed - 6 months ago

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