Outage in api.video

Dashboard issues

Resolved Minor
October 05, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing challenges in displaying lists of videos, livestreams, players, and webhooks on our dashboard. Our team is diligently investigating the root cause of this issue. It's important to note that our API calls are functioning normally. We appreciate your understanding and will provide updates as we work to resolve this matter.
Components affected
api.video User space
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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/05/2023 04:12PM

Our engineering team has resolved the issue that was causing videos and livestreams not to display on the dashboard.

All videos and livestreams are now correctly displayed on the dashboard.

IDENTIFIED about 2 years ago - at 10/05/2023 03:28PM

We have identified the issue causing problem. It is related to an external library we use. Our team is actively working on implementing a fix, and we anticipate deploying it shortly. Thank you for your patience and understanding as we work to resolve this issue and improve your experience.

INVESTIGATING about 2 years ago - at 10/05/2023 02:43PM

We are currently experiencing challenges in displaying lists of videos, livestreams, players, and webhooks on our dashboard. Our team is diligently investigating the root cause of this issue.

It's important to note that our API calls are functioning normally. We appreciate your understanding and will provide updates as we work to resolve this matter.

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