Outage in api.video

Major Incident - Dashboard, Live, VoD are impacted

Resolved Major

November 05, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue related to our databases. Services impacted are the dashboard, the video upload, the delivery of private video, the live. Videos already in the CDN remains available.

Components affected

api.video Web services api.video Video On Demand api.video Live Streaming

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/05/2025 08:54AM

This incident has been resolved.

MONITORING 3 months ago - at 11/05/2025 08:37AM

A fix has been implemented and we are monitoring the results.

MONITORING 3 months ago - at 11/05/2025 08:30AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 11/05/2025 08:30AM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 11/05/2025 08:13AM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 11/05/2025 08:01AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 11/05/2025 07:49AM

We are currently investigating an issue related to our databases.
Services impacted are the dashboard, the video upload, the delivery of private video, the live.
Videos already in the CDN remains available.

Latest api.video outages

Slowdown in video processing - about 2 months ago

Degraded Performance: Video Encoding Pipeline - 2 months ago

LiveStream service unstable - 4 months ago

AI jobs delayed - 4 months ago

Incident on storage - 5 months ago

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