Outage in Appfigures

Apple Category Ranks Collection

Resolved Minor
September 29, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

We're investigating errors collecting some Apple rankings starting today, September 29th, around 6am EST. We'll continue to explore the root cause as we look to bring back ranks as quickly as possible.
Components affected
Appfigures Ranks

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/29/2025 03:25PM

We're able to import ranks from Apple again, without any changes on our end, beginning at 10am EST. Looks like Apple had an issue for a few hours on their end, impacting ranks for the window. Now that Apple's issue has been resolved, we're able to import ranks successfully.

IDENTIFIED about 1 month ago - at 09/29/2025 02:10PM

We've identified a change from Apple that has resulted in the inability to collect some ranks. We're working to bring back ranks as quickly as possible.

INVESTIGATING about 1 month ago - at 09/29/2025 01:32PM

We're investigating errors collecting some Apple rankings starting today, September 29th, around 6am EST. We'll continue to explore the root cause as we look to bring back ranks as quickly as possible.

Latest Appfigures outages

Errors within ASO reports - about 2 months ago

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