Outage in Appfigures

Investigating Issues Replying to Apple Reviews

Minor
October 23, 2025 - Started 8 days ago
Official incident page

Incident Report

We’re investigating inconsistencies from Apple that are affecting the experience of replying to reviews. At this time, replies are still being created successfully, but you might see error messages suggesting the reply didn’t go through - even though it actually did. We’re working to understand what’s causing these inconsistencies and will share updates as soon as we know more.
Components affected
Appfigures Reviews

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Latest Updates ( sorted recent to last )
MONITORING 8 days ago - at 10/23/2025 10:03PM

Apple issues continue, but remain sporadic when replying to Apple reviews. We’ll continue to monitor the situation from our end.

INVESTIGATING 8 days ago - at 10/23/2025 03:59PM

We’re investigating inconsistencies from Apple that are affecting the experience of replying to reviews.

At this time, replies are still being created successfully, but you might see error messages suggesting the reply didn’t go through - even though it actually did.

We’re working to understand what’s causing these inconsistencies and will share updates as soon as we know more.

Latest Appfigures outages

Apple Category Ranks Collection - about 1 month ago
Errors within ASO reports - about 2 months ago

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