Outage in AppRiver

Support Toll Free Number

Resolved Minor
March 16, 2023 - Started over 2 years ago - Lasted about 22 hours
Official incident page

Incident Report

Hello, We are receiving reports that certain service providers are having issues connecting with our toll-free 888.576.4949 phone line. The Support line is working just not from certain service providers. If you are experiencing this issue, please call 850-932-5338 as an alternate number. Thank you
Components affected
AppRiver Phone System

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/17/2023 03:32PM

Hello,

Support is no longer receiving reports the toll-free number dialed from service providers (other than t-mobile) could not connect.

This issue is considered to be closed and we do apologize for any inconvenience.

IDENTIFIED over 2 years ago - at 03/16/2023 05:37PM

Hello,

We are receiving reports that certain service providers are having issues connecting with our toll-free 888.576.4949 phone line. The Support line is working just not from certain service providers.

If you are experiencing this issue, please call 850-932-5338 as an alternate number.

Thank you

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