Use Cases
Software Products MSPs Schools Development & Marketing DevOps Agencies Help Desk
 
Internet Status Blog Pricing Log In Try IsDown for free now

Outage in AppRiver

Support Toll Free Number

Resolved Minor
March 16, 2023 - Started about 3 years ago - Lasted about 22 hours
Official incident page

Incident Report

Hello, We are receiving reports that certain service providers are having issues connecting with our toll-free 888.576.4949 phone line. The Support line is working just not from certain service providers. If you are experiencing this issue, please call 850-932-5338 as an alternate number. Thank you
Components affected
AppRiver Phone System
Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 03/17/2023 03:32PM

Hello,

Support is no longer receiving reports the toll-free number dialed from service providers (other than t-mobile) could not connect.

This issue is considered to be closed and we do apologize for any inconvenience.

IDENTIFIED about 3 years ago - at 03/16/2023 05:37PM

Hello,

We are receiving reports that certain service providers are having issues connecting with our toll-free 888.576.4949 phone line. The Support line is working just not from certain service providers.

If you are experiencing this issue, please call 850-932-5338 as an alternate number.

Thank you

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook