Outage in AppRiver

Issues logging into Customer Portal

Resolved Major
April 25, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

Currently we are experiencing issues with logging into customer portal as guest admins. Users receive "Error 500" when trying to login.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/25/2023 12:12PM

We have confirmed that the Customer Portal errors have been resolved. We apologize for this inconvenience.

INVESTIGATING over 1 year ago - at 04/25/2023 09:43AM

Currently we are experiencing issues with logging into customer portal as guest admins. Users receive "Error 500" when trying to login.

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