Outage in AppRiver

Issues logging into Customer Portal

Resolved Major
April 25, 2023 - Started about 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

Currently we are experiencing issues with logging into customer portal as guest admins. Users receive "Error 500" when trying to login.
Components affected
AppRiver Customer Portal AppRiver Partner Portal
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 04/25/2023 12:12PM

We have confirmed that the Customer Portal errors have been resolved. We apologize for this inconvenience.

INVESTIGATING about 2 years ago - at 04/25/2023 09:43AM

Currently we are experiencing issues with logging into customer portal as guest admins. Users receive "Error 500" when trying to login.

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