Outage in AppRiver
Customer Portal 2FA codes delayed for AT&T users
Resolved Minor
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Outage Details
Our 2 Factor Authentication provider for our Customer Portal is currently experiencing issues with short codes to US based AT&T users and working on resolving this. If needed, you can configure an authenticatior app as a workaround and we will provide updates as we get them from our service provider.
Components affected
AppRiver Customer PortalLatest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 02/23/2024 01:15AM
We have confirmed the issue has been resolved. This appeared to be part of the larger AT&T outage experienced by their network.
INVESTIGATING
over 1 year ago - at 02/22/2024 01:41PM
Our 2 Factor Authentication provider for our Customer Portal is currently experiencing issues with short codes to US based AT&T users and working on resolving this. If needed, you can configure an authenticatior app as a workaround and we will provide updates as we get them from our service provider.
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