Outage in AppRiver

Support Phones are unavailable

Resolved Minor
April 04, 2024 - Started 11 months ago - Lasted about 17 hours
Official incident page

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Outage Details

We are currently investigating an issue with Support phone systems. Please email us at support@appriver.com or support@zixcorp.com to report issues.
Components affected
AppRiver Phone System
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 04/05/2024 11:20AM

There have been no further issues with the phones. This status is now considered closed.

MONITORING 11 months ago - at 04/04/2024 07:04PM

Phone systems are fully operational. We will continue to monitor.

IDENTIFIED 11 months ago - at 04/04/2024 07:03PM

The issue has been found and mitigated. Our engineers are returning the phone systems to full operational status.

INVESTIGATING 11 months ago - at 04/04/2024 06:47PM

We are currently investigating an issue with Support phone systems. Please email us at support@appriver.com or support@zixcorp.com to report issues.

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