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This incident has been resolved.
Error
Correlation ID:
scu#f8839bb6-9c84-41b0-b569-cd4e36fe2a5f
Error code:
0
Update from Microsoft that issue is resolved
Title: Admins may be unable to access the Microsoft 365 Admin center
User impact: Admins may have been unable to access the Microsoft 365 Admin center.
More info: When attempting to access the Microsoft 365 Admin center, admins may have received a message informing them that "You can try refreshing the page to solve the problem. You can also wait a few minutes and try again."
As this event impacted Admin center access, we also published to our Service Health Status page: https://status.cloud.microsoft/
Final status: After extended monitoring, we confirmed that the issue is resolved for all admins.
Scope of impact: Any admin attempting to access the Microsoft 365 Admin center may have been affected.
Start time: Wednesday, May 22, 2024, at 10:15 PM UTC
End time: Thursday, May 23, 2024, at 2:20 AM UTC
Root cause: A configuration issue introduced in a recent update to some infrastructure that supports Microsoft 365 Admin center functionality led to impact.
Next steps:
- We're assessing our update methodology so we can prevent the introduction of similar future misconfigurations.
- We're examining potential detection optimizations that we can implement to more quickly identify and remediate similar issues should they reoccur in the future.
A Post-incident report will be published for this event within five business days.
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