Outage in AppRiver

Hosted Exchange (HEX) - Global Relay Journaling

Resolved Major
August 21, 2024 - Started about 1 year ago - Lasted 1 day
Official incident page

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Outage Details

We are receiving reports of some mailboxes experiencing connection errors for Global Relay journaling. Our engineering team is actively investigating the issue. We will provide an update as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/22/2024 08:12PM

This incident has been resolved.

MONITORING about 1 year ago - at 08/22/2024 12:58PM

This issue should now be resolved. We are currently monitoring.

IDENTIFIED about 1 year ago - at 08/21/2024 08:21PM

We are getting confirmation of some mailboxes successfully reconnecting. Our engineering team is continuing to restore connections to any remaining mailboxes that have been impacted.

INVESTIGATING about 1 year ago - at 08/21/2024 04:00PM

We are receiving reports of some mailboxes experiencing connection errors for Global Relay journaling. Our engineering team is actively investigating the issue. We will provide an update as soon as possible.

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