Outage in AppRiver

Reports of HEX users unable to connect to Outlook or OWA

Resolved Minor
September 25, 2024 - Started 3 months ago - Lasted about 22 hours
Official incident page

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Outage Details

Reports of HEX users unable to connect to Outlook or OWA. Engineering team is currently investigating.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/26/2024 01:41PM

This incident has been resolved.

MONITORING 3 months ago - at 09/25/2024 07:59PM

We are continuing to monitor for any further issues.

MONITORING 3 months ago - at 09/25/2024 07:59PM

We are seeing the affected users' connections restored, we will continue to monitor the HEX platform.

INVESTIGATING 3 months ago - at 09/25/2024 04:03PM

Reports of HEX users unable to connect to Outlook or OWA. Engineering team is currently investigating.

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