Outage in AppRiver

Customer Portal Update!

Resolved Minor
October 17, 2024 - Started 2 months ago - Lasted about 2 months
Official incident page

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Outage Details

We are thrilled to announce the launch of our updated Secure Cloud Platform on 10/22, designed to enhance your experience with a modernized user interface. This update streamlines your operations and supports growth with features like enhanced analytics, tailored product recommendations, and an integrated dashboard for seamless management of tasks, customer accounts, and orders. With the simplified order history page, you can manage all subscriptions in one place, and the customer event calendar will keep you on top of expiring subscriptions and trials. These enhancements, along with API integrations and comprehensive subscription management, will save you time, reduce operational costs, and allow you to focus on growing your business. For more information, please see our video tutorials at: https://securecloud.hubs.vidyard.com/
Components affected
AppRiver Customer Portal
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 12/06/2024 08:57PM

This incident has been resolved.

MONITORING 2 months ago - at 10/17/2024 11:51AM

We are thrilled to announce the launch of our updated Secure Cloud Platform on 10/22, designed to enhance your experience with a modernized user interface. This update streamlines your operations and supports growth with features like enhanced analytics, tailored product recommendations, and an integrated dashboard for seamless management of tasks, customer accounts, and orders.

With the simplified order history page, you can manage all subscriptions in one place, and the customer event calendar will keep you on top of expiring subscriptions and trials. These enhancements, along with API integrations and comprehensive subscription management, will save you time, reduce operational costs, and allow you to focus on growing your business.

For more information, please see our video tutorials at: https://securecloud.hubs.vidyard.com/

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