Outage in AppsFlyer

Delay in reports data availability

Resolved Minor
March 07, 2024 - Started 10 months ago - Lasted 1 day
Official incident page

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Outage Details

You may experience delays getting the latest data in some of our reports. We're currently investigating the issue and will provide an update when we have more details. We apologize for the inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 03/08/2024 09:36AM

Data recovery has been completed and the issue is now resolved.
If you encounter any further related issues, please don't hesitate to contact us.
Thank you for your patience and understanding.

MONITORING 10 months ago - at 03/07/2024 11:04PM

Data recovery is expected to be completed by March 8, 10:00 AM UTC.
Updates will follow if there are changes to this timeline.
Thank you for your patience.

MONITORING 10 months ago - at 03/07/2024 01:23PM

We would like to share more details on the issue impact:
Unaffected Services:
- Attribution, impression & click redirection, postbacks to partners, raw data reports in Pull API, and raw data export

Affected Services:
Some aggregated reports and APIs have experienced partial or delayed data. This includes:
- Analytics Dashboards
- Cohort DataLocker and raw data DataLocker
- Master API data for March 6th is currently delayed
- Audience and Creative processes have been temporarily paused

No data was lost and full data recovery is in progress.
We will update about the recovery timeline once the details are available.
Thank you for your patience.

IDENTIFIED 10 months ago - at 03/07/2024 01:03PM

We are continuing to work on a fix for this issue.

IDENTIFIED 10 months ago - at 03/07/2024 08:19AM

We identified the issue causing the delay in data availability in some of our reports. We're working to resolve it and will share more information once it's available.

INVESTIGATING 10 months ago - at 03/07/2024 07:42AM

You may experience delays getting the latest data in some of our reports. We're currently investigating the issue and will provide an update when we have more details. We apologize for the inconvenience.

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