Outage in AppsFlyer

Delays with Postbacks

Resolved Minor
January 09, 2025 - Started 9 months ago - Lasted about 2 hours
Official incident page

Incident Report

We've identified a delay in sending Postbacks of in-apps, sessions, and installs, as well as Push API for in-apps and installs, There is no data loss and our teams are working to resolve this issue. We'll share an update on our progress as soon as possible.
Components affected
AppsFlyer Push API raw data messages AppsFlyer Postbacks to Partners

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 01/09/2025 09:36PM

The in-apps and sessions postbacks are back to normal and the issue is now fully resolved.
Thank you again for your patience.

MONITORING 9 months ago - at 01/09/2025 08:17PM

The gap for in-apps and sessions postbacks is closing. We'll update once it's back to normal.

IDENTIFIED 9 months ago - at 01/09/2025 07:59PM

After further investigation, the Push API service wasn’t impacted at all.
In addition, Installs Postbacks are back to normal and the delay is over.
We'll keep updating with any progress of closing the gap for in-apps and sessions postbacks.
Thank you for your patience.

IDENTIFIED 9 months ago - at 01/09/2025 07:17PM

We've identified a delay in sending Postbacks of in-apps, sessions, and installs, as well as Push API for in-apps and installs,
There is no data loss and our teams are working to resolve this issue.
We'll share an update on our progress as soon as possible.

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