Outage in Appspace

Login Failures and Slow Authentication on Public Cloud

Resolved Major
October 27, 2025 - Started 8 days ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating reports of slow or failed login attempts impacting users on the Public Cloud environment. Affected users may experience delays during authentication or receive timeout errors when attempting to sign in.
Components affected
Appspace Public Cloud Environment

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 10/27/2025 09:32PM

The fix that was applied has resolved the issue.

MONITORING 8 days ago - at 10/27/2025 04:18PM

The issue has been identified and a fix has been applied. We will continue to monitor to ensure platform stability.

INVESTIGATING 8 days ago - at 10/27/2025 03:52PM

We are currently investigating reports of slow or failed login attempts impacting users on the Public Cloud environment. Affected users may experience delays during authentication or receive timeout errors when attempting to sign in.

Latest Appspace outages

Elevated Latency on Public Cloud - 21 days ago
Public Cloud Service Outage - 26 days ago
Preview Cloud Unable to Login - about 2 months ago
Public Cloud Slowness - 2 months ago
Degradation on Device Communication - 2 months ago

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