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Outage in Appspace

Public Cloud Performance Degradation

Resolved Major
April 28, 2026 - Started 26 days ago - Lasted 7 days
Official incident page

Incident Report

Summary AI Generated

Appspace experienced a major performance degradation affecting their Public Cloud Environment for 165.6 hours, causing services to be unavailable or respond slowly with intermittent login failures. The engineering team implemented multiple fixes over several days to address the underlying performance issues. Performance returned to normal on May 1st and remained stable through May 5th when the incident was fully resolved.

We are currently experiencing an outage affecting our public clouds. Some or all services may be unavailable or responding slowly. Our team is actively investigating.
Components affected
Appspace Public Cloud Environment

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Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 05/05/2026 02:44PM

The changes applied over the weekend have remained stable and performance is back to normal.

MONITORING 23 days ago - at 05/01/2026 06:05PM

Performance has returned for Public Cloud. Both the Cloud Platform and Engineering team are monitoring to ensure performance continues.

MONITORING 23 days ago - at 05/01/2026 06:04PM

We are continuing to monitor for any further issues.

MONITORING 23 days ago - at 05/01/2026 05:19PM

The Public Cloud Platform performance is improving, and our Engineering team is continuing to work to further improve performance.

IDENTIFIED 23 days ago - at 05/01/2026 04:12PM

Our Engineering team is continuing to work to solve the underlying performance issue that is impacting Public Cloud. We will continue to provide updates and once we have an ETA for resolution, we will update accordingly.

MONITORING 23 days ago - at 05/01/2026 02:14PM

We are continuing to work on resolving the ongoing performance issues. Some slowness may still be observed. We will share another update as soon as more progress has been made.

MONITORING 24 days ago - at 04/30/2026 03:01PM

Our team is continuing to implement fixes to address the ongoing performance issues. Some slowness may still be observed during this time.

MONITORING 25 days ago - at 04/29/2026 05:13PM

We have deployed a fix that has improved overall performance. Some slowness may still be observed, and our team continues to monitor and investigate.

INVESTIGATING 25 days ago - at 04/29/2026 04:10PM

We are still activity investigating this issue.

INVESTIGATING 25 days ago - at 04/29/2026 01:27PM

We have noticed this issue reoccurring with intermittent login failures. We are continuing to investigate

MONITORING 26 days ago - at 04/28/2026 07:05PM

We have implemented a fix and are continuing to monitor

INVESTIGATING 26 days ago - at 04/28/2026 05:11PM

We are currently experiencing an outage affecting our public clouds. Some or all services may be unavailable or responding slowly. Our team is actively investigating.

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