Appspace's Public Cloud Environment experienced login failures and degraded performance, leaving users unable to authenticate and facing timeouts or slow response times. The incident lasted approximately 148 hours, beginning July 1 and resolving July 7. A fix was deployed on July 1, with monitoring confirming improvements before the incident was fully resolved.
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This incident has been resolved.
A fix has been deployed and we're seeing positive performance improvements.
We are currently investigating reports of users being unable to log in to public cloud servers, along with reports of slow performance. Some customers may experience authentication failures, timeouts, or degraded response times. We will update once we have identified the issue.
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