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Outage in Appspace

Issue viewing channels and devices on a limited number of Public Cloud environments.

Resolved Major
May 13, 2026 - Started 11 days ago - Lasted about 6 hours
Official incident page

Incident Report

Summary AI Generated

Appspace's Public Cloud environment experienced a major incident that prevented users from viewing or creating channels, registering new devices, and viewing device previews. The issue affected multiple core functionalities across the platform for 5.9 hours. The engineering team identified the root cause, implemented a fix, and fully resolved the incident after a monitoring period.

We are currently investigating an issue in our Public Cloud environment that is causing error when trying to view or create channels, registering new devices, and viewing devices and their previews.
Components affected
Appspace Public Cloud Environment

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Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 05/13/2026 09:27PM

This incident has been resolved.

MONITORING 11 days ago - at 05/13/2026 07:38PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 11 days ago - at 05/13/2026 04:13PM

We are continuing to work on a fix for this issue.

IDENTIFIED 11 days ago - at 05/13/2026 04:10PM

The issue has been identified and our engineering team is currently working on a fix. We will continue to update as we have more information.

INVESTIGATING 11 days ago - at 05/13/2026 03:38PM

We are currently investigating an issue in our Public Cloud environment that is causing error when trying to view or create channels, registering new devices, and viewing devices and their previews.

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