Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Apptegy

Intercom (Support Chat Tool) - Outage (Investigating)

Resolved Minor
May 29, 2025 - Started 11 months ago - Lasted 38 minutes
Official incident page

Incident Report

Apptegy is currently investigating an issue that is impacting client's ability to chat with support teams. Our team has identified that the issue may be related to an upstream service used by our system. We are working to gather more information and will provide an update as soon as we know more. We appreciate your patience and will continue to keep you updated at status.apptegy.com!

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/29/2025 03:05PM

This appears to operating as expected. Thanks for your patience!

MONITORING 11 months ago - at 05/29/2025 03:04PM

We are continuing to monitor for any further issues.

MONITORING 11 months ago - at 05/29/2025 02:36PM

The services appear to be operational again. We will maintain a state of monitoring to ensure we that these services maintain stability.

IDENTIFIED 11 months ago - at 05/29/2025 02:30PM

Our partner system has communicated that they are experiencing a major outage at the moment.

https://www.intercomstatus.com/us-hosting

You may still call the support line for any immediate needed assistance, or email support@apptegy.com!

INVESTIGATING 11 months ago - at 05/29/2025 02:27PM

Apptegy is currently investigating an issue that is impacting client's ability to chat with support teams.

Our team has identified that the issue may be related to an upstream service used by our system. We are working to gather more information and will provide an update as soon as we know more.

We appreciate your patience and will continue to keep you updated at status.apptegy.com!

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook