Outage in Apptegy
Duplicate Alert deliveries reported
Resolved MinorIncident Report
We are investigating reports of duplicate Alerts sent between 4:15 PM and 4:45 PM CDT today (April 20th) that appear to be repeats of Alerts originally sent on April 15th. We will follow up with additional information as it becomes available.
Components affected
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RESOLVED
14 days ago - at 04/21/2026 02:43PM
We have completed our investigation into the duplicate Alerts sent between 4:15 PM and 4:45 PM CDT on April 20, 2026. A deployment unexpectedly restarted a small number of previously queued jobs, resulting in Alerts originally intended for April 15th to be sent on April 20th. We have implemented updated expiration rules that will prevent this from occurring again in the future.
INVESTIGATING
14 days ago - at 04/20/2026 11:01PM
We are investigating reports of duplicate Alerts sent between 4:15 PM and 4:45 PM CDT today (April 20th) that appear to be repeats of Alerts originally sent on April 15th. We will follow up with additional information as it becomes available.
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