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Outage in Apptegy

ProgressBook/DASL API degradation with potential impact to Alerts and Attendance

Resolved Minor
September 22, 2026 - Started 9 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are observing degraded responses from ProgressBook/DASL API endpoints, resulting in delayed updates to attendance and contact information within Alerts. These delays could potentially impact the timeliness of Recurring Alerts for attendance. We will continue to monitor and follow up with additional information as it becomes available.
Components affected
Apptegy Third Party Services

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 09/22/2026 05:40PM

Apptegy has received confirmation from ProgressBook/DASL that their API has returned to normal operation. Our team will continue to monitor incoming data and follow up if any new issues occur.

INVESTIGATING 9 days ago - at 09/22/2026 02:30PM

We are observing degraded responses from ProgressBook/DASL API endpoints, resulting in delayed updates to attendance and contact information within Alerts. These delays could potentially impact the timeliness of Recurring Alerts for attendance. We will continue to monitor and follow up with additional information as it becomes available.

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