Outage in Apptegy

Microsoft SSO unavailable for login

Resolved Major

September 29, 2026 - Started 2 days ago - Lasted 1 day
Official incident page

Incident Report

Our team has identified an issue where some users are unable to log in using Microsoft SSO. We are investigating the root cause and will follow up with additional information by 9:30am CDT.

Components affected

Apptegy Other Services

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 09/30/2026 01:50PM

Our team has finished monitoring and has observed no further Microsoft SSO availability issues. This is Resolved.

MONITORING 2 days ago - at 09/29/2026 04:55PM

A fix has been implemented for accounts that could previously not log in using Microsoft SSO, our team will continue to monitor it for the rest of the day.

IDENTIFIED 2 days ago - at 09/29/2026 03:40PM

Our team has identified the cause of the Microsoft SSO login unavailability and a fix is currently being worked on, we will follow up with additional information by 11:30am CDT.

IDENTIFIED 2 days ago - at 09/29/2026 02:32PM

Our team has identified the cause of the Microsoft SSO login unavailability and are working to resolve the issue, we will follow up with additional information by 10:30am CDT.

INVESTIGATING 2 days ago - at 09/29/2026 01:36PM

Our team has identified an issue where some users are unable to log in using Microsoft SSO. We are investigating the root cause and will follow up with additional information by 9:30am CDT.

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