Outage in Apptegy

Apptegy chat support is currently experiencing degraded performance

Resolved Minor

August 03, 2026 - Started 16 days ago - Lasted about 5 hours
Official incident page

Incident Report

Apptegy support chat is currently experiencing degraded performance due to an issue with our third party partner, Fin (Intercom). We are working with them to resolve this issue as quickly as possible. We will continue to update our status here as we have more information. Please reach out to your Client Success Manager if you need anything in the meantime.

Components affected

Apptegy Third Party Services

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Latest Updates ( sorted recent to last )

RESOLVED 16 days ago - at 08/03/2026 07:17PM

Our third party partner has addressed the underlying performance issue, and our team has verified that our support chat has returned to normal operation.

IDENTIFIED 16 days ago - at 08/03/2026 02:27PM

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