Outage in Apptegy

Microsoft 365 - Degraded Service

Resolved Minor

January 22, 2026 - Started 23 days ago - Lasted about 16 hours
Official incident page

Incident Report

Microsoft has reported that Microsoft 365 services are currently experiencing degraded service functionality. Their service issues currently impact email delivery, which may impact the following Apptegy services: - Delivery of Alerts sent to email providers that utilize Microsoft 365 may be delayed - Delivery of 2FA (2 Factor Authentication) codes used to authenticate Staff or Guardians when logging in https://status.cloud.microsoft/

Components affected

Apptegy Third Party Services

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Latest Updates ( sorted recent to last )

RESOLVED 22 days ago - at 01/23/2026 03:10PM

Microsoft 365 services have returned to normal operation.

MONITORING 23 days ago - at 01/22/2026 11:07PM

Microsoft has reported that Microsoft 365 services are currently experiencing degraded service functionality. Their service issues currently impact email delivery, which may impact the following Apptegy services:
- Delivery of Alerts sent to email providers that utilize Microsoft 365 may be delayed
- Delivery of 2FA (2 Factor Authentication) codes used to authenticate Staff or Guardians when logging in

https://status.cloud.microsoft/

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