Outage in Apptegy

Delayed Alerts processing

Resolved Minor

May 18, 2026 - Started 7 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently observing delays with Analytics becoming available and Alerts being sent. Our team is investigating we will provide an update by 12:30 CDT. Analytics may not display updated information while Alerts traffic is delayed, however Alerts are still being sent successfully. Please do not attempt to resend Alerts at this time.

Components affected

Apptegy Alerts

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Latest Updates ( sorted recent to last )

RESOLVED 7 days ago - at 05/18/2026 07:03PM

Alerts and Analytics turnaround times have returned to normal. Our team will continue to monitor system health throughout this afternoon.

MONITORING 7 days ago - at 05/18/2026 05:29PM

Alerts and Analytics turnaround times are improving, however we still observing some limited delays. Our team is continuing to monitor system health throughout this afternoon. We will follow up with additional information by 2pm CDT.

INVESTIGATING 7 days ago - at 05/18/2026 04:44PM

We are currently observing delays with Analytics becoming available and Alerts being sent. Our team is investigating we will provide an update by 12:30 CDT.

Analytics may not display updated information while Alerts traffic is delayed, however Alerts are still being sent successfully. Please do not attempt to resend Alerts at this time.

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