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Outage in Apptegy

Microsoft 365 - Service Degradation

Minor
November 12, 2026 - Started 3 days ago
Official incident page

Incident Report

Microsoft has reported that users may be unable to connect to multiple Microsoft 365 services. Apptegy does not utilize Microsoft services for email delivery, however we anticipate that this Microsoft service degradation may temporarily prevent users from receiving emails. This could include emails sent to users with Microsoft hosted email accounts from the following Apptegy services: Alerts Newsletters OTP and 2FA code delivery Attendance Pro campaigns Email notifications At this time, accessing Apptegy services via Microsoft SSO is functioning normally. Please reference https://status.cloud.microsoft for the latest status information from Microsoft. We will continue to monitor this incident and post updates as they become available.
Components affected
Apptegy Third Party Services

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MONITORING 3 days ago - at 11/12/2026 07:30PM

Microsoft has reported that users may be unable to connect to multiple Microsoft 365 services. Apptegy does not utilize Microsoft services for email delivery, however we anticipate that this Microsoft service degradation may temporarily prevent users from receiving emails. This could include emails sent to users with Microsoft hosted email accounts from the following Apptegy services:

Alerts
Newsletters
OTP and 2FA code delivery
Attendance Pro campaigns
Email notifications

At this time, accessing Apptegy services via Microsoft SSO is functioning normally.

Please reference https://status.cloud.microsoft for the latest status information from Microsoft. We will continue to monitor this incident and post updates as they become available.

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