PM Service Performance Degradation - US / EU SB

Aprimo has received reports of background service delays within Productivity Management and is actively investigating the root cause.

Users may experience intermittent slowness related to workflow execution, segmentation, notifications, and related background processes.

This issue is currently impacting US Production and EU Sandbox environments.

Corrective actions have been identified, and mitigation steps are actively in progress.

Please refer to our status page for updates, or subscribe via our website to receive automatic notifications.

Aprimo has identified the cause of the issue impacting Productivity Management and is initiating a rollback of the PM 273 release as a mitigation step.

Customers may continue to experience intermittent service execution slowness during the rollback process.

The issue is impacting US Production and EU Sandbox environments.

Please refer to our status page for updates, or subscribe via our website to receive automatic notifications.

Aprimo has completed the rollback of the PM 273 release in US Production environments and is observing the expected return to normal service behavior.

The issue continues to impact Sandbox environments, where mitigation efforts remain in progress.

Please refer to our status page for updates, or subscribe via our website to receive automatic notifications.