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We’re continuing to investigate ongoing reports of customers encountering site unavailability and are currently working with our cloud service provider to identify a resolution.
We’re very sorry for any disruption caused and are working on this as an urgent priority.
We are aware that customers are currently experiencing errors and are unable to log in to their Arbor site this morning.
We sincerely apologise for the disruption this is causing. Our engineering team is fully engaged and investigating this as an urgent priority. We will post our next update as soon as we have more information.
Users report 503 and 504 errors, and inability to connect. Issue impacts multiple schools, notably Broomfields Junior School.
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