Outage in Ardoq

Issue Displaying Default Overview Viewpoint in Discover

Resolved Minor
November 05, 2024 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing an issue where the default overview viewpoint in Discover is failing to load, returning a "Something went wrong" error message. Other viewpoints are functioning as expected. Our team is investigating the root cause and working to resolve the issue promptly. Thank you for your patience, and we will provide updates as soon as possible.
Components affected
Ardoq Application US Ardoq Application EU Ardoq Application UAE Ardoq Application AU
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/05/2024 02:44PM

This incident has been resolved.

MONITORING about 2 months ago - at 11/05/2024 02:28PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 11/05/2024 02:00PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 11/05/2024 01:55PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 11/05/2024 01:55PM

We are currently experiencing an issue where the default overview viewpoint in Discover is failing to load, returning a "Something went wrong" error message. Other viewpoints are functioning as expected. Our team is investigating the root cause and working to resolve the issue promptly. Thank you for your patience, and we will provide updates as soon as possible.

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