Outage in Ardoq

Issue Displaying Default Overview Viewpoint in Discover

Resolved Minor
November 05, 2024 - Started 12 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing an issue where the default overview viewpoint in Discover is failing to load, returning a "Something went wrong" error message. Other viewpoints are functioning as expected. Our team is investigating the root cause and working to resolve the issue promptly. Thank you for your patience, and we will provide updates as soon as possible.
Components affected
Ardoq Application US Ardoq Application EU Ardoq Application UAE Ardoq Application AU

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 11/05/2024 02:44PM

This incident has been resolved.

MONITORING 12 months ago - at 11/05/2024 02:28PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 12 months ago - at 11/05/2024 02:00PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 12 months ago - at 11/05/2024 01:55PM

We are continuing to investigate this issue.

INVESTIGATING 12 months ago - at 11/05/2024 01:55PM

We are currently experiencing an issue where the default overview viewpoint in Discover is failing to load, returning a "Something went wrong" error message. Other viewpoints are functioning as expected. Our team is investigating the root cause and working to resolve the issue promptly. Thank you for your patience, and we will provide updates as soon as possible.

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