Outage in Ardoq
Performance issue with Workspace Mode and Platform Responsiveness
Resolved MinorIncident Report
Summary AI Generated
Ardoq experienced a 6.1-hour performance issue affecting both US and EU applications, causing significant platform slowness and intermittent timeouts, particularly when users worked with complex Workspaces or data-heavy tasks. The issue impacted overall environment stability across the platform. The problem was identified, a fix was implemented and monitored, and the incident was fully resolved.
We are currently investigating a performance issue affecting overall environment stability. Users are reporting significant slowness across the platform, particularly when handling complex Workspaces or data-heavy tasks. This has resulted in intermittent application timeouts.
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 04/16/2026 08:35PM
This incident has been resolved.
MONITORING
11 days ago - at 04/16/2026 05:09PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
11 days ago - at 04/16/2026 04:13PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
11 days ago - at 04/16/2026 02:34PM
We are continuing to investigate this issue.
INVESTIGATING
11 days ago - at 04/16/2026 02:33PM
We are currently investigating a performance issue affecting overall environment stability. Users are reporting significant slowness across the platform, particularly when handling complex Workspaces or data-heavy tasks. This has resulted in intermittent application timeouts.
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